Policies
Important Note
When paying for your order be sure to use the shipping address and phone number that matches the billing information of your credit card. This is a security measure for your protection.
If you wish to have the merchandise sent to an address other than your billing address , use your billing address anyway and complete the order. After completing the transaction, follow up your order by simply going to the CONTACT page and emailing us with the alternate shipping address. This will assure you of keeping the transaction secure but authorizes us to ship to the alternate address.
SHIPPING RATES
Order total: .01 - $14.99 = $6.00
Order total: $15.00 - $49.99 = $7.90
Order total: $50.00 - $99.99 = $8.85
Order total: $100.00 - $199.99 = $9.70
Order total: $200.00 and up = $12.40
We ship USPS (Priority Mail) or UPS. Merchandise is normally shipped within 2 working days of a paid, confirmed order. All merchandise is shipped insured. You will receive a confirming email when your order is shipped so you can track your order right to your door.
RETURNS
New, unused merchandise may be returned to:
The Hide Out
P.O. Box 1285
Homosassa Springs, FL 34447
Merchandise must be shipped within 3 days of customer's receipt for a full credit on the merchandise amount (and tax if applicable), minus shipping.